1)The attachment contains all pictures we took when boxing, from which you can see the boxes we mentioned were intact. We think the locks might be bended during lifting or transfering.
2)We also talked with the factory about the packing damage issue, normally, if these sort of issues were defected during boxing, the workers would fix it immediately. We sincerely appologize for the damage. We will pay the fee if the shipping vendor wants you to clean the container.