Dear XXXX,
Please accept our sincere apology for the error in XXXXXXX.
The correct items were XXXXXXXX on August 10.Please let us know when you confirm receipt.
We will make sure that such error will not happen again.
Sincerely yours,
XXXX Company
XXXX是指事件,这个道歉信是写工作上的失误而导致错误的.
因为不知道是写哪方面的道歉,所以就拿了这一篇,算是百搭的来给你参考.