To improve the quality of whole nursery,we should not only provide the excellent medical technology for patients,but we also need the better attitude which is called "human-care".
The way is to set a good reputation by extend the program to improve not only the quality inside,but also make good image outside,pay attention to the skills of transmition and heart communication.
as a result ,human-care can make patients feel the care and attention by nurses ,and set a good relationship between nurses and patients,and according the survey , the rate of customer's satisfactory raised from 92% to 98%.
Above all ,we can conclude that combination of great technology and human-care is the presence of the improvement of the whole nursery.