Business Communication refers to the communication during the business activity. The results depend on the comprehensive quality of a person, including his abilities of language, reaction, affinity, fame, power of influence, and company strength and so on.
Business Communication can promote the friendly interaction and the economic development between two business parties. It is based on benefit of two parties. No communication, no economic development. The purpose of business communication is to learn about the characteristics of others and build benign interaction with customers from a fit angle so as to construct cooperative relationship with customers.