Following the example given in Unit 1,Activity 6,Task 1,you
are going to write a letter of complaint of about 150-200 words according to the
following situation.
Shortly after you registered for the English at Leisure
course,you went to a department store and bought a Sanyo radio cassette
recorder (Model 1770K) with which to listen to the course’s audiotapes.That
was a month ago.However,two weeks ago,the machine destroyed two of your
tapes.You took the sales receipt,the guarantee,and the machine back to the
store,but the service you received was totally unsatisfactory.
You are now going to write a letter of complaint (about 150-200
words) to the manager of the department store.You should watch the format of
the formal letter.
You should use at least five of the following
expressions in your writing.
draw your attention to …
inefficient service
follow the instructions (exactly)
as usual
speak to
complete the appropriate form
be responsible for …
would have to wait a further (Note:A reasonable time
is needed here.)
be inconvenienced by …
look forward to
…